Small Business Marketing Blog

[VIDEO] Respond To Negative Reviews and Come Out On Top

Posted by Karin Kraska on Feb 2, 2016 12:38:16 AM

Most business I meet with are stuck between a rock and a hard place when it comes to online reviews...while on one hand, they crave the validation and trust that comes along with constructive and positive reviews, on the other hand they break out in a cold sweat at the prospect of receiving a scathing, negative review. Online reviews are CRITICAL for all business, and getting a negative review isn't the end of the world. If you got one, or if the fear of getting one holds you back, then watch this short video. You'll be glad you did!

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Topics: Customer Reviews and Testimonials